Returns & Exchanges
At Moon Nude, we want you to feel confident in your skin and your style; if your purchase isn't a perfect fit, we accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags and hygienic liners intact to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for reference.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing